Easy Steps is owned by W.M Ritchie (Aust) Pty Ltd ABN 63 134 703 469. Easy Steps.com.au is a shopping experience website of W.M Ritchie (Aust) Pty Ltd that allow consumers to browse, select and purchase products from W.M Ritchie (Aust) Pty Ltd ABN 63 134 703 469 (Easy Steps) (www.easysteps.com.au)
The material detailed on this Website is copyright © 2016. The content of the pages of this Website is for your general information and use only. Your use of the Website is subject to acceptance of these terms and conditions.
We may change these terms and conditions at any time, and such modifications will be effective as soon as they are posted. By continuing to use the Website after these terms and conditions have been modified, you agree to be bound by the changes to these terms and conditions. If you have an order that has been accepted by us, the terms and conditions that will apply to the order are the terms and conditions that apply at the time you placed the order. You should check our Website regularly for any updated terms and conditions.
Wherever you are asked to provide information in connection with the Website, you agree to provide true, accurate, current and complete details. You agree not to:
You warrant that:
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on the Website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
We exclude all implied terms, liability and warranties whether statutory or otherwise, relating to the Website or the subject matters of these terms and conditions. You acknowledge that the Website is provided "as is” and that we do not make any warranty or representation as to the suitability of the Website or any of its products for any purpose.
Your use of any information or materials on this Website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this Website meet your specific requirements.
Nothing in these terms and conditions is intended to limit or exclude any liability that cannot be excluded by law.
By completing an order form on the Website you are making a purchase of a product or products, and authorising us to recover through your credit card payment due to us. Any order placed on the Website by you is an offer by you to purchase the particular product for the price notified (including the delivery and other charges and taxes) at the time you place the order. We will communicate with you about your order using email and you agree to provide us with current, complete and accurate details including a valid email address.
We reserve the right in our discretion to decline to accept any order and/or to supply products to any individual or company, including if the requested product is not available or there is an error in the price or product description posted on the Website or in your order. Each order that is accepted by us creates a separate binding agreement between you and us for the supply of those products. For each order accepted by us, we will supply the products in that order to you in accordance with these terms and conditions. If we decline to accept, or cancel, an order for which we have received payment, we shall refund the payment, but shall have no further or other liabilities.
Easy Steps attempts to present the availability of stock accurately however stock availability constantly varies and is only valid at the time shown.
We deliver our products in accordance with our Shipping and Delivery Policy, which forms part of these terms and conditions. The Shipping and Delivery Policy can be viewed on the Website. By accepting these terms and conditions, you acknowledge and agree to the terms of our Shipping and Delivery Policy.
All prices on the Website are quoted in Australian dollars and include GST. All prices are subject to change from time to time and we do not provide notice of these changes. All prices displayed on the Website are only valid online at the time shown. For all orders within Australia, the price shown displays the price inclusive Australian GST exclusive of postage and packing. A summary of these postage and packing charges can be found in our Shipping & Delivery Policy. Please note: Prices on the Website may differ from those in Easy Steps’s stores and we are not obliged to match any prices for a product that is available in a Easy Steps or any other store.
You may cancel you order in full before the order is dispatched by us. We will refund you in full for the orders cancelled and will not charge you a cancellation fee. However, once the order is dispatched for delivery you are unable to cancel the order. We reserve the right to cancel your order if:
You must pay the fees and charges online using the online payment methods available on the Website. If we are unable to successfully process your credit card payment for your order that is accepted by us, then we may notify you and cancel your order. You authorise us to debit the amount that is payable for an accepted order from your nominated credit card provider to pay for the fees and charges. You must not pay, or attempt to pay for products through any fraudulent or unlawful means. We will provide you with a receipt at the time of delivery which specifies the total fees and charges for the products in the order and the out of stock products including the dollar value refunded to your card of purchase. Credit card information collected for the purpose of payment of products purchased at Easy Steps will be handled by SecurePay. SecurePay is a business of Australia Post. SecurePay is committed to data security. SecurePay uses a variety of technologies and procedures to help protect personal information from unauthorized access, use or disclosure. SecurePay offers a Level 1 Service Provider PCI DSS Compliance.
If you create an account with us you will be required to provide a password. You acknowledge that you are solely responsible for maintaining the security of your password.Each time you use the password, you will be deemed to be authorised to access and use the Website in a manner consistent with these terms and conditions. This means that you are responsible for any products purchased using your account details.
You may post reviews and make, comments on the content on the Website. The content however must not be illegal, obscene, threatening, defamatory, infringing of intellectual property rights, invasive of privacy, or otherwise objectionable to third parties and is not permitted to consist of or contain software viruses, commercial solicitation, mass mailings, or any form of "spam". We reserve the right to remove such content at any time, and without notice to you.
This website contains material which is owned by or licensed to Easy Steps. This material includes, but is not limited to, the software, design, layout, look, text, appearance, graphics and the content and material on the Website (together, the Materials).
The Website contains registered trademarks and other trademarks which are protected by law. You must not use any of the marks or trademarks appearing on the Website or our name or names of our related bodies corporate without our prior written consent. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
Easy Steps uses vouchers for promotional purposes from time to time. Vouchers are in Australian Dollars and will have differing conditions pertaining to them. No cash redemption for a voucher code is possible. The vouchers are a one time offer off the total invoice amount and may be limited to a certain product quantity. Vouchers and Promotions are only valid online. Promo codes / vouchers cannot be used in conjuntion with any other offers such as e.g. other promo codes or vouchers.
By expressing your interest to become a Club Member, Easy Steps may use your personal information to contact you from time to time and/ or send advertisements about events, products and services which we think you are likely to be interested in. It is the Member's responsibility to inform Easy Steps of any changes to personal details. Easy Steps accepts no responsibility for Members not receiving invites or any other promotional material, if incorrect details are provided, or Easy Steps are not notified of any change of detail. Members may wish to be taken off the mailing list at any time, without reason, by contacting us.
The risk in the products passes to you on the date and time of delivery of the products to your delivery address. Title to the products passes to you on the later of the time and date of payment for the products, and delivery of those products to the delivery address. Easy Steps will not be held responsible for any loss, damage or liability as a result of its nominated delivery company in accordance with our Shipping and Delivery Policy.
The Website may contain links to other websites on the internet that are owned and operated by third parties. You acknowledge that we are not responsible or liable for the operation of or content located on or through any such other website and that we make no representations or warranties in relation to those websites. You agree that access and use of the products and services made available at those websites is solely at your own risk
Easy Steps may restrict your access to the Website, refuse to correspond with you, terminate or limit your access to the Website and/or remove your details from the relevant database without prejudice to any other accrued rights and without prior notice to you where:
If the whole or any part of these terms and conditions is void, unenforceable or illegal in a jurisdiction it is severed for that jurisdiction. The remainder of these terms and conditions have full force and effect in that jurisdiction and the validity or enforceability of that provision in any other jurisdiction is not affected. This clause has no effect if the severance alters the basic nature of these terms and conditions or is contrary to public policy.
These terms and conditions are governed by the laws of New South Wales, Australia. Each party submits to the non-exclusive jurisdiction of the courts of that place.
Should you have any queries regarding these terms and conditions please contact us over our Contact Us page.